0M+
Messages every month
One platform for every customer conversation
Morasalaty helps you manage customer orders across WhatsApp and every social channel — one shared inbox, smart automation, bulk campaigns and deep integrations with your store.
1,000+ active companies across Saudi Arabia and the Gulf
Search a page…MujeebMAdminConversations
AllUnread14824h window7
- KKhalid Alotaibinow
Where is my order?
- SSultan Alqahtani3 m
Did you see my DM on X?
- NNoura8 m
I'd like to book for tomorrow
- WWebsite visitor12 m
How much is the yearly plan?
K
Khalid Alotaibi
WhatsApp
SLA02:14
Auto-replied in 4 s
Mujeeb · AI agentWorking now
- Intent: track order
- Salla lookup #48213
- Reply with shipment status
human touches0
S
Conversation assigned to SaraSales
Instant reply on WhatsApp
Meta Business PartnerTrusted by 1,000+ brands across Saudi Arabia to send smart campaigns every day.
Unified inbox
One screen to run all your company's conversations
Every message from every channel in one screen — your team works in sync, your customers get replies faster.
- One inbox for all your channels (WhatsApp, Instagram, Telegram…)
- Smart routing by team, language and priority
- Internal notes and @mentions between teammates
- Full per-customer history across every channel
NSSara · SalesResolve
Noura Alshehri
Customer since 2024
Write a reply…
One profile per customer, across every channel
AI agents
An AI agent that truly understands your customers
AI bots that understand every Arabic dialect — they reply, sell, book, and escalate to humans when needed. Save hours on your team every day.
- AI models trained on MSA, Gulf and other Arabic dialects
- Integrated with your knowledge base, FAQs and product catalog
- Seamless human escalation when conversations get complex
- Continuously improves from every conversation — no retraining
Customer · Khalid
9:41
Al-Oyayri Home
Business Account
Powered by MorasalatyWhat the agent is doing
- Intent: track order
- Salla lookup: #48213
- Reply with shipment status
- Ask for a rating
4 sreply time
0human touches
Hands off to a human when neededMSA · Gulf · Egyptian · Levantine
Flow Builder
Build any journey you can imagine. Without a line of code.
Design your customer journeys visually — drag, drop, connect, and deploy across every channel at once. No code. No complexity.
- Drag-and-drop visual editor — zero code required
- Advanced nodes: conditions, delays, JavaScript, webhooks
- Design once, deploy across every channel simultaneously
- Built-in A/B testing + a library of pre-built templates
Trigger: abandoned cart
Wait 1 hour
WhatsApp: reminder
Purchase completed?
Thank-you + rating
10% coupon
Live on 3 channels
50+ ready templates
Campaigns & automation
Campaigns that actually sell — not just messages
Bulk campaigns, abandoned-cart reminders and complete automation flows — all from a visual Flow Studio, no code required.
- Visual Flow Studio — no code
- Bulk WhatsApp campaigns with approved templates
- Abandoned-cart automation and retargeting
- Audience segmentation by behaviour and history
Campaign: weekend offers12,480 customers
Bought in last 90 daysAbandoned cartVIP
Hi Fatimah 👋 weekend offers are here! Use coupon WKND20 before Sunday.
Meta-approved templateSend campaign
0recipients0%
0%delivered
0%read
0%clicked
0×ROI
Sends through the day
Fatimah · read the message just now
Integrations
Plays well with the tools you already use
50+ native integrations with commerce platforms, CRMs, payments, scheduling and more — no code required.
- Salla, Zid, Shopify and WooCommerce: orders, customers and catalog sync automatically
- HubSpot, Google Sheets and Zapier to connect any other tool
- Stripe, Tabby and Tamara for in-chat payments
- Documented REST API and webhooks for your internal systems
Morasalaty
50+ native integrations
REST API · Webhooks
1,284 orders synced
Mobile app
Manage conversations from your pocket
The Morasalaty app on iOS and Android — reply to customers, receive alerts, and track team performance from anywhere.
- Real-time push notifications for every new conversation
- Quick replies and pre-built templates at a tap
- Assign conversations to agents from mobile
- Track your team's performance in real time
9:41
Inbox3
AllUnreadAssigned to me
- 2Khalid Alotaibinow
Where is my order?
- 1Sultan Alqahtani3 m
Did you see my DM on X?
- Noura8 m
I'd like to book for tomorrow
- Website visitor12 m
How much is the yearly plan?
InboxContactsReportsSettings
New WhatsApp conversationnow
Khalid: where is my order?
Team performance today
0 savg. reply
0%CSAT
Conversation assigned to Sara
Full encryption and biometric sign-in
Our channels
Every customer channel… in one platform
Receive customer messages and calls from WhatsApp, Instagram, your website and more — with unified, fast team management.
Solutions by industry
Grow your business — whatever your sector
Pick your sector and see how we help companies like yours grow their sales every day.
Smart solutions for fashion stores
Showcase your catalog inside WhatsApp, recover abandoned carts, and launch seasonal campaigns easily — all from one platform.
- Interactive product catalog inside WhatsApp
- Abandoned-cart recovery with automated messages
- Seasonal sales and limited-time campaigns
- Real-time shipping and delivery notifications
Use case
How Morasalaty supports Riyadh Municipality.
Riyadh Municipality launched a WhatsApp digital assistant to streamline citizen communication and handle reports and inquiries quickly and efficiently — reducing pressure on service centers and lifting the quality of municipal services.
0%
reduction in operational costs
0%
faster response time on citizen reports
0%
of citizen inquiries handled automatically
0%
less load on the call center
Automatic order tracking from your storeCash-on-delivery payment alertMarketing campaigns to customersRe-targeting previous customersFully interactive auto-reply treeBilingual tree (Arabic + English)Direct API integration with your storeProduct catalog for in-WhatsApp shoppingPost-delivery order-rating promptAgent rating after each conversationGift messages to recipientsGift-message sending alert
40+ services
Ready-made interactive services on WhatsApp
Order alerts, abandoned carts, ratings, invoices, OTP… switched on with a click, no code.
Discover WhatsApp services50+ integrations
Connect your store and systems in minutes
Salla, Zid, Shopify, HubSpot, Stripe, Zapier and more, plus a documented REST API.
Browse all integrationsWhy Morasalaty?
Why do leading Saudi companies choose Morasalaty?
Faster launch: Production-ready solutions with no long pilots: set up in 30 minutes, number verified within 48 hours.
Secure and compliant: Data in the Kingdom, compliant with Saudi regulations, and a verified Meta partner.
Arabic first: AI agents trained on Gulf, Egyptian and Levantine dialects from real conversations.
Smarter execution: Agents that run the whole journey with higher accuracy and lower cost, escalating to humans when needed.
Measurable results: A success team working with you to lift conversion, improve CSAT and cut cost.
Noor Store
Morasalaty for Enterprise
Solutions that scale with the largest teams
Dedicated infrastructure, in-Kingdom data residency, and a success team with you from onboarding to expansion.
- Volume conversation pricing
- Dedicated infrastructure & data residency
- Custom onboarding & migration
- 24/7 enterprise support with SLA
99.99%Uptime with a guaranteed SLA
SSO · SAMLSingle sign-on and full audit logs
24/7Enterprise support and a dedicated CSM
Loved by operators across the region.
From boutique retailers to national brands — Morasalaty powers their conversations.
“Before Morasalaty we were losing orders in email. After connecting WhatsApp + Salla our abandoned-cart recovery doubled.”
FA
Faisal Al-Otaibi
E-commerce manager, Pearl Store
“Appointment booking on WhatsApp became fully automated. Our team now serves twice the patients in the same hours.”
NA
Nora Al-Shehri
Owner, Yasmine Clinic
“The bot handles 70% of inquiries without us. The team focuses on hard cases. We saved 3 full-time roles.”
MA
Mohammed Al-Qahtani
Head of Customer Ops, shipping company
Success partners
Over 1,000 companies across Saudi Arabia and the Gulf trust Morasalaty.
1,000+ companies active on Morasalaty
Have questions? See the frequently asked ones.
Can't find what you're looking for? Our team replies within two hours on WhatsApp.
Yes — every plan includes a 14-day free trial. No credit card required to get started.
Numbers that speak for themselves
Merchants, support teams, clinics and restaurants run their customer ops on Morasalaty every day.
0%
WhatsApp open rate
0+
Active companies
+0.0★
Customer rating
Ready to transform how your business talks to customers?
Join thousands of teams who replaced their old tools with Morasalaty.