Every feature your team will love.
Powerful on its own. Unstoppable together.
Interactive services
Receive orders and service requests from customers on WhatsApp and pipe them directly into your back-office system over API.
Customer service desk
Live conversations between your team and customers, with automated post-chat surveys to measure service quality.
Auto-reply tree
Introduce customers to your business and products through nested interactive menus — unlimited depth.
Morasalaty platform
Manage messages, groups, customer numbers, system settings, the autoresponder and interactive services from one place.
Bot advisor
Analyze your customers and their interest in your products and services from their conversations with the autoresponder.
API integration
Connect your systems programmatically to send and receive messages — HTTP, REST and SOAP supported.
Media workspace
Organize videos, documents and media assets and use them directly in customer conversations.
Interactive messaging
Send interactive messages with customer-specific data, promotional offers and full marketing campaigns.
Send and receive at WhatsApp scale.
Onboard your official Meta-verified number in minutes. Send template messages, rich media, interactive lists and buttons — all from one secure platform.
- Meta-verified green tick onboarding
- Template library with localization
- Interactive buttons, lists & flows
- End-to-end message delivery insights
Your tireless first responder.
Train AI agents on your knowledge base, products and policies. They reply in seconds in Arabic and English, hand off to humans when needed, and learn from every conversation.
- Train on PDFs, websites and FAQs
- Arabic & English native conversation
- Seamless human handover
- Smart tagging & intent detection
One inbox. The whole team.
Route conversations, assign owners, add internal notes, leave reactions and resolve faster. Everything your team needs to act as one.
- Smart assignment & routing
- Private notes & @mentions
- Saved replies and macros
- SLA timers and reminders
Reach thousands. Personally.
Design campaigns with dynamic variables, schedule by timezone, segment your audience and watch open rates climb past anything email can offer.
- Audience segmentation
- Dynamic personalization
- Scheduling & throttling
- Per-recipient delivery reports
Use code BF40 for 40% off.
Flows that close the loop.
Build automations with a no-code visual editor: welcome flows, cart recovery, post-purchase, NPS, appointment reminders and more.
- Drag-and-drop flow builder
- Triggers from any channel or webhook
- Conditional branching & delays
- A/B testing built in
Decisions backed by data.
Track conversation volume, response times, agent performance, conversion and ROI in real-time dashboards built for both operators and executives.
- Real-time agent dashboards
- Funnel & conversion tracking
- Cohort and retention reports
- Exportable executive summaries
Ready to transform how your business talks to customers?
Join thousands of teams who replaced their old tools with Morasalaty.
Available on iPhone and Android — instant notifications for every new chat.