Agent training
- Train on PDF, Word and company documents
- Ingest content from your site and FAQ pages
- Direct connection to your product catalog and pricing
- Instant knowledge updates — no retraining
Platform application
AI Agents
AI bots that understand every Arabic dialect — they reply, sell, book, and escalate to humans when needed. Save hours on your team every day.
صورة AI Agents
ارفع من /admin/media
What you get
- AI models trained on MSA, Gulf and other Arabic dialects
- Integrated with your knowledge base, FAQs and product catalog
- Seamless human escalation when conversations get complex
- Continuously improves from every conversation — no retraining
AI Agent capabilities
An AI agent that truly understands your customers
Trained on your data, speaks your customers' dialect, completes tasks, and knows when to escalate to a human — across every channel.
Languages & dialects
- Fluent Modern Standard Arabic
- Gulf, Egyptian and Levantine dialects
- English and 30+ other languages
- Understands Arabic-English code-switching
Smart automation
- Customer intent detection
- Function calling — complete tasks inside chat
- Auto-book appointments and confirm orders
- Look up order status directly from your store
Human escalation
- Smart escalation when conversations get complex
- Full conversation context preserved on handoff
- Sentiment-based escalation
- Automatic routing to the right department
Analytics & improvement
- Auto-resolution rate without human touch
- Customer satisfaction (CSAT) per conversation
- Intent and top-question reports
- Continuous improvement from every conversation
On every channel
- Same agent on WhatsApp, Instagram, website and more
- Design once, deploy everywhere
- Available 24/7 with zero wait
- Replies within seconds even at peak hours
Explore more capabilities
Ready to transform how your business talks to customers?
Join thousands of teams who replaced their old tools with Morasalaty.
Free · 14 days · No credit card required
Available on iPhone and Android — instant notifications for every new chat.